General FAQ
Common questions about our Kyoto day tours and logistics.
What is the group size?
We keep our small-group tours to a maximum of 6 people to ensure a personal and intimate experience.
Are private tours available?
Absolutely. We offer fully customized private tours tailored to your specific interests and travel pace.
What is included in the tour?
Our tours include professional local guide expertise, transportation, and a curated itinerary of Kyoto's highlights.
How do I book my tour?
You can book online through our website, tripadvisor or contact us directly to discuss your specific travel plans.
Do you offer cancellation policies?
Yes, we have a flexible cancellation policy to accommodate your travel schedule and ensure a smooth booking process. You can cancel up to 7days before the tour for a 100% refund. Tours happening in less than 7 days will be subjected to a 50% cancellation fee.
Booking Details & Safety
Find important information regarding your journey with Tor Japan and our commitment to safety.
Flexible Cancellation
Travel plans can change. Cancel up to 7 days before your scheduled tour for a full refund of your deposit. Cancellations made within the 7-day window are non-refundable.
Intimate Small Groups
To ensure a personalized and immersive Kyoto experience, our small-group tours are strictly limited to 6 participants per guide.
Safety & Weather
In the event of severe weather or force majeure, we reserve the right to reschedule or cancel. You will be notified immediately and offered a full refund or alternative date.